Order Processing
Once your order is placed, we take 1–3 business days to process and pack it with care. You’ll receive a confirmation email with tracking details as soon as your package is on its way.

Shipping Times
Delivery times vary based on location.
Estimated delivery: 10–30 days depending on your region and local postal services.

Delays may occur due to customs or other unforeseen issues. While we’re not responsible for carrier delays, we’re happy to help - contact us at avplaceshop@gmail.com.

• Returns are accepted within 14 days of receiving your order.
• Items must be unused, with the original tag and packaging intact.
• Once we receive your return, we will process your refund within 7 business days.

Please note that return shipping costs are the responsibility of the customer.

AVplace does not collect or charge any taxes or duties. Please note that any applicable customs fees, taxes, or import duties are the responsibility of the customer and may vary depending on your country’s regulations.

Please email us at avplaceshop@gmail.com with your full name and tracking number, and we’ll be happy to assist you.

An order can be canceled only if it has not been shipped at the time of your cancellation request.
Please contact us as soon as possible at avplaceshop@gmail.com and we’ll do our best to assist you.